How can I reschedule or cancel my upcoming session?

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Remote sessions - Subscription plan

We invite you to book your sessions in a thorough manner. Booked sessions are slots that are meant for you to realize your music, and therefore not available for someone else to do the same. Please do what you can to avoid cancellations. Canceling your session removes the possibility for anyone else to book this slot and wastes the musician's time.

You can cancel upcoming sessions in your My Sessions page.

You will only be able to cancel sessions more than 48 hours in advance. If your session is not canceled within 48 hours before the session, we will assume that your session is going ahead with the musician, and in case of a no-show the musician will carry out the recording in your absence.

Orchestral sessions

In the case of orchestral sessions, we offer a full refund for cancellation requests up to 14 days after purchase, on purchases done under TBD date agreements (E.g.: March TBD). We also offer full refund to purchases done under announced dates (E.g.: March 17th) when a booking has been done more than 30 days before the session (E.g: a purchase done before February 17th). If you purchase your session with an announced recording date (E.g.: March 17th) which is less than 30 days away from the time of purchase, you are not eligible for a cancellation refund.