Leave a note before your session
Before your session
There might be some situations where you need to communicate with the artist regarding your session, or session materials.
The platform has a note system built-in, so you can easily add relevant information when needed. Use this feature for providing clarification or updates on your pre-session materials, as shown in this video:
Don't use this feature to…
- Ask questions about navigation or usage of the platform
- Report tech bugs/issues
- Report last minute issues happening during a session
- Request the musician to add elements or keep on working on your recording once the session has ended
- Share, request or provide any type of information outside the session's scope
Direct chat
If necessary, the artist will open a direct conversation chat with you, where both can exchange messages about that particular session. This chat will be open until your session time.
After the session
You can download a chat transcript after the session, available below your files section:
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