Learn how to join your session, as well the various functionalities available for enhanced remote collaboration
In this article:
- Best Practices
- How to join the Livestream
- How to set up and adjust your settings
- You're in - Welcome aboard!
- Additional session preferences that you can control
Best Practices
Follow these tips for a seamless session- Muse App - For optimal performance, we recommend using the Muse App to avoid browser-related issues. Download Muse here.
- Access via Browser
- Chrome ✅ (most recommended) - Download Chrome here.
- Safari ✅
- Firefox is not supported ❌
- Use Headphones - Speakers can cause a feedback loop with your microphone, creating an undesired echo.
- Fast Internet - A strong, stable connection is key for smooth audio streaming.
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How to join the Livestream
On the app's homepage, click "Join Now" on your upcoming session.
The Livestream room will be available 5 minutes before your session.
Or click "Join Livestream" in the session page:
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How to set up and adjust your settings
After clicking these links, a new tab will open in your browser, and you'll be directed to this screen. Here you'll be able to enter your Name and select your Microphone, Speaker and Video Camera.
There's a level indicator on the Microphone input, so you can now see if your microphone is working properly before joining the session:
You can select the speaker, and also test it if:
Once you've selected your devices, click on "Join session"
Alternatively, you can also choose to join via the Muse app:
You'll be placed in the waiting room, for the musician to admit you as soon as they're ready:
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You're in - Welcome aboard!
Once you're in, it will look like this:
By default, you'll see the musician's shared screen as the main "big” video on the left, with you on the top right and the musician on the bottom right.
If you'd prefer to have the musician's camera as the "big" video, click the “…” on their camera view and select "Pin Video".
On the bottom right of the screen, you'll see the chat, which you can use to exchange messages:
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Additional session preferences that you can control
• Manage volume or solo the musician's stream with the control module below your image
• Toggle your camera and mic on/off by clicking on the icons at the bottom of the main screen
• Click on the arrows next to each icon to display their options
5. To leave the session, click on the red "Leave Session" button
You'll be shown this warning but don't worry, your session video will be saved to our system shortly after you leave the room.
Still have questions? Visit Muse's Help Center for additional information.
Or visit their status page here.
Need help? Contact us to get personalized Support.