Learn how to join your session, as well the various functionalities available for enhanced remote collaboration
Join through your browser
Supported browsers:
- Chrome ✅ (most recommended)
- Safari ✅
- Firefox isn't supported ❌
Desktop is preferred, but Muse also works on browsers on mobile.
1. Go to the My Sessions area. Click on your upcoming session, and then you'll see the Livestream link to join your session:
2. After clicking the Muse link, a new tab will open in your browser, and you'll be directed to this screen. Here you'll be able to enter your Name and select your Microphone, Speaker and Video Camera.
There's a level indicator on the Microphone input, so you can now see if your microphone is working properly before joining the session:
You can select the speaker, and also test it if:
3. Once you've selected your devices, click on "Join session"
Alternatively, you can also choose to join via the Muse app:
You'll be placed in the waiting room, for the musician to admit you as soon as they're ready:
4. Once you're in, it will look like this:
By default, you'll see the musician's shared screen as the main "big” video on the left, with you on the top right and the musician on the bottom right.
If you'd prefer to have the musician's camera as the "big" video, click the “…” on their camera view and select "Pin Video".
On the bottom right of the screen, you'll see the chat, which you can use exchange messages:
Additional session preferences that you can control
• Manage volume or solo the musician's stream with the control module below your image
• Toggle your camera and mic on/off by clicking on the icons at the bottom of the main screen
• Click on the arrows next to each icons to display their options
5. To leave the session, click on the red "Leave Session" button
You'll be shown this warning but don't worry, your session video will be saved to our system shortly after you leave the room.
Still have questions? Visit Muse's Help Center for additional information.
Or visit their status page here.
Need help? Contact us to get personalized Support.